Privacy Policy

Our privacy policy covers AFFORDABLE OFFERS LTD providing information and communication technologies. We are a web/telemarketing services provider based in International House, 61 Mosley Street, Manchester, M2 3HZ, United Kingdom that owned by Fly Pie Ltd which is located in Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX under registration number 11652769

  • Affordable Offers Ltd company number: 11665364
  • ICO number: ZA474988

AFFORDABLE OFFERS LTD represented in Mobo Phones and Get Phones and Mobile Pillars Acknowledge that your privacy and the protection of your personal information is important to you. AFFORDABLE OFFERS LTD represented in Mobo Phones and Get Phones and mobile pillars take your privacy seriously, taking every reasonable precaution to safeguard the personal information that you provide.

  • Our Main Activities

Web publicity display and e-mail marketing services to promote a wide range of products and services, client recruitment campaigns through the internet and affinity marketing. We carry out such business activities for selected third parties (who may operate in any business sector) and are referred to in this Privacy Policy as “Our Business Partners and Clients”, Providing Visitors with Anonymous Access You can access our Web site home page and browse our site without disclosing any personal data.

The services and links of our website(s) as a convenience to users, our website includes links to other websites or material which may be outside our control. We are not responsible for any information collected by third parties websites and/or any for content on any site outside our website as these websites have their own terms and conditions and Privacy Policy.

  • Information we may collect from you
  • Information you voluntarily provide to us when you register or fill a form on our website/ landing page / Facebook form / Over the phone.

Your name and surname and your contact details and other information like email address, telephone number,postal address,((if you have chosen to provide them to us))

  • Information you provide when you communicate with us by any means.

The basis for processing a contract with you related to these activities and services or because you have asked us to take specific steps before entering into a contract in respect to these activities and services like Your debit or credit card details, bank details and other payment information.

  • Information about your uses on our website like pages you viewed and resources you access including, but not limited to, traffic data, IP address, location data, weblogs, and other communication data.
  • Uses of information that you provided

We use your personal data for the following purposes and based on the following legal basis:

  • We may use your information to contact you via email/phone to provide you with our products and services in Telecoms. On the other hand, that you have requested from our website.
  • Process and submit your application form for a product or service you showed your interest to receive to our partners and clients from our website.

    We may sometimes contract with the following third parties to supply services.

    Our data may be processed and used by Consumer Lifestyles. Marketing Service Providers are companies who collect data from Data Controllers, such as ourselves and help their clients tailor products and services which best suit your needs. They may also use your data for fraud prevention. The Marketing Services Providers we work with are strictly limited to only those organization we have completed checks on and who will process your data in strict compliance with all laws, regulations and guidance with regard to Data Protection. We will share your data under strict licence terms with the Marketing Services Providers listed below, who like us, will use it to create products and services to help organisations better understand the likely characteristics of their customers; communicate with them more effectively; and find others like them across a range of marketing channels. Our Marketing Service Providers include but not limited to https://www.consumerlifestyles.co.uk/

  • Your information will be shared with our trusted third-party marketing partners, and they will be included in this category but not limited to (Telecom and Utilities). Third parties include all the list of our sponsors.

Our Advertiser Industries May Include Telecommunications Marketing in the Following Sectors:

  • Retail
  • Online retail
  • General stores
  • Automotive (including dealerships and accessories)
  • Property
  • Home furnishings
  • Home improvement
  • Fashion and clothing
  • Telecoms and utilities
  • Finance
  • Pensions
  • Investmentssavings
  • Regulated claims management
  • Insurance
  • Home
  • Car
  • Travel
  • Pet
  • Personal
  • PPI
  • other insurances
  • Travel
  • Holidays
  • Hotel
  • Airlines
  • Travel Bookings
  • Lifestyle
  • Health 
  • Fitness
  • Charities
  • Media publishing companies
  • Leisure
  • Gaming
  • Legal Services
  • Educational institutions
  • Recruitment, Careers , Jobs
  • When you provide us with your data, you consent to be contacted from our end for such purposes and uses mentioned before. The legal basis for this processing is consent.

We will also use your personal data if we contact you after you have sent us a request, filled in a web-form through our website or contacted us on social media. 

Certain obligations and/or exemptions under the GDPR flow directly from the level of risk. If the processing activities are considered high risk, then we will consult with the ICO before embarking on the activity and conduct a detailed data protection impact assessment. High-risk data breaches also will be notified to data subjects (in addition to the ICO). 

The legal basis for processing this information is: the processing is necessary for the purposes of the legitimate interests pursued by the controller (6.1.f) GDPR). The legitimate interests pursued by the data controller (us) is to keep you as a customer.

If you would like to opt-out, not using your data in this way or you want to know more about your data use and security, please contact our Data Protection Officer through sending an email to support@affordableoffersltd.co.uk or contact us by phone on our customer service number 0330 127 1830

  • The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to and consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
  • When you provide us with your data, you consent to be contacted from our end for such purposes and uses mentioned before. The legal basis for this processing is consent.

If you would like to opt-out, not using your data in this way or you want to know more about your data use and security, please contact our Data Protection Officer through sending an email to support@affordableoffersltd.co.uk

  • The data that we collect from you may be transferred to and stored at a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to and consent to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy
  • Disclosure of Information
  • We may disclose your information that you provided us to any member of our group of companies like AFFORDABLE OFFERS LTD represented in Mobo Phones, Get Phones and Mobile Pillars as reasonably necessary for the purposes, and on the legal basis, on this policy.
  • Where we are legally required by law to disclose your personal information.
  • In the event, we sell all or our business to the buyer.
  • Sorting and security of your information

Unfortunately, any data transmission over the internet is not completely secure and it may be intercepted unlawfully, any provision of data is at your own risk, but once we have received your information, it will be sorted on secured servers and will not be available to the public.

  • We have an internal security policy with respect to the confidentiality of your data, allowing access to only those employees who need to know such information (like Email) for providing our products or services, each employee has credentials “Username ; Password “so for your own security it is known who accesses your data, and your data will be accessed by business development director, DPO, marketing director, marketing team. Your data path history will be stored until needed or deleted when you want.
  • Please note that we will sort your data as long as you did not opt-out, for regulatory, legal and legitimate business

purposes.

  • Updating Data

We regularly review the personal data held by us to ensure that it is up to date, accurate and not held for longer than necessary for our internal processes or as otherwise required by law. The retention periods for the personal data will be held for 4 years and could be longer only if you requested to longer the retention period for your personal data over our system. Your cooperation in helping us to keep your data accurate by informing us of any change of name or change of address is an important part of this. If you would like to review or change the details you have supplied us with, you may do so at any time.

  • Your Rights

Right to access: You have the right to access the information held about you and who access it, in accordance with general data protection regulation, if you need a copy about your information, please email us on support@affordableoffersltd.co.uk

Data rectification: Your information if it is inaccurate or incomplete, it will be rectified as soon as you inform us.

  • Right to be forgotten: You have the right to stop processing your information at any time or even to erase your data by sending an email to dpo@affordableoffersltdco.uk, or by calling our customer service number which is mentioned below or by following instructions on this link to opt-out click here
  • Data portability: You have the right to transmit your data from us to another company without any obstructions, your data will be sent to you in a commonly used readable format.
  • Right to object: You have the right to object to our processing of your data for marketing purposes or for any use mentioned before. If you make such an objection, we will stop processing your data for these purposes.
  • Right to withdraw consent: You have the right to withdraw your consent for processing your data at any time, withdrawal of your consent will not affect the lawfulness of processing before the withdrawal, you can do this by sending an email to support@affordableoffersltd.co.uk with a subject “withdrawal of consent“.
  • You will be notified if any data breach happened with maximum 72 hours after having become aware of it and we are committed to notifying the authority in the same timeline.
  • The right to lodge a complaint with a supervisory authority

Whilst the majority of customer complaints can be resolved by Customer Services staff, there are instances where the process may need to be reviewed by a team manager or independent adviser to ensure the thoroughness and suitability of our investigation.

If you want to lodge a complaint you can contact the customer services staff through the number 0330 127 1830

Escalation of a complaint may occur where It is requested by the customer;

  • The customer is aggrieved with the process of response,
  • It involves a serious or exceptional incident,
  • It involves a serious reputational risk to the organization,
  • It has underlying health and safety implications,
  • It is politically sensitive or newsworthy,
  • It is from a customer being managed under the Unreasonable and Unreasonably Persistent Complaints policy.

When a complaint has been escalated, we will:

pass the complaint to a Customer Services team manager who will review the complaint in its entirety and respond within 10 working days. Should further time be required, the manager will contact the customer advising them of the reason and likely timeframe for response.

Complaints may be directly escalated to any stage of the process dependent on the context. The escalation of a complaint is part of our internal process and does not impact the customer’s rights to engage with London Travel Watch or the Local Government Ombudsman in pursuit of resolution. 

  • Changes to our privacy policy

Any changes we may make to our Privacy Policy it will be posted on our website and, if needed, you will be contacted a minimum 30 days before the amendments.

  • Contact us

You can contact us anytime through email info@affordableoffers.co.uk
You can contact us by our contact form on our website.

 Affordable Offers customer service number: 0330 127 1830

 

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